Jollying Pebble 20" Carry On Suitcase

【Material】
・Impact Aesistant Hard Shell - durable four-layer aviation-grade, waterproof polycarbonate shell, anti-collision and wear-resistant, and not afraid of scratches, not easy to deform.
・Adjustable Pull Rod: Aluminum three-stage adjustable telescopic handle for easy carrying.
・Silent Universal Wheels: 4 High-quality 360° spinner wheels make it easy to maneuver even when fully loaded with luggage (Max 45 dB).
・Quality YKK Zipper: YKK double-track anti-theft zipper, one of the best zipper brands,ensuring smooth operation and enhanced security.
・Equipped with TSA lock function. Quick security check! No more troubles with customs inspection, convenient for overseas travel.
・ Folding Layer: Made from wear-resistant, scratch-resistant, and splash-proof Oxford cloth, ensuring easy cleaning and durability.
・External fabric part: 100% polyester
・Inner fabric part: 100% polyester

【Capacity】
20'' Suitcase: 40 L (can store 8-10 pieces of clothing, suitable for 1-3 days trip)

【20'' Suitcase Dimensions】
・Expanded: : 22.24'' x 15.75''x 9.06''
・Folded: 22.24'' x 15.75'' x 4.33''
・PEBBLE 20'' is the size that can be carried on most of flights (the acceptable length of each side depends on the standards of each airline)

【Weight】
Jollying's 20'' Suitcase: 3kg

【IF Design Award 2022】
Foldable Design Details:
・Innovative Folding Design: From originally 9.06'' to 4.33'' after folding. Foldable design that doubles the storage capacity for more efficient packing and storing.
・1:9 Opening Design: 20% more storage space than normal 20'' suitcase. Easy to store large items, easy to open and does not take up space.
・Features a sleek metal electroplated magnetic buckle and a leather fixing strip for secure and stylish folding.

At JOLLYING, we strive to provide you with a seamless and reliable shipping experience to ensure that your orders reach you in a timely manner.

Order Processing

Once you place an order on our website, We will process your order within 24 hours. During peak season or promotional periods, processing time may be slightly longer, but we will do our best to send your order to you as soon as possible.

Shipping Cost

Standard shipping is free All Orders.
If you live elsewhere in the world, your shipping charges will be calculated at checkout. Please refer to the check out page for specific shipping costs. We will also check all the express and suggest the most suitable way for you.
Expedited and express shipping costs will be calculated at checkout.

Free Standard Shipping on All Orders . 
Please refer to the International Shipping below for the shipping policies of other countries.

Shipping Methods

We offer the following shipping methods for domestic and international orders:

• Standard Free Shipping: Estimated delivery within 7-15 business days.
• Expedited Shipping: Estimated delivery within 5-10 business days.
• International Shipping: Estimated delivery times vary depending on the destination country and shipping method selected.

Please note that delivery times are estimates and may vary depending on your location, shipping method selected, and other factors beyond our control.

Shipping Carrier

We work with a variety of shipping carriers around the globe, our shipping partners include but not limited to UPS, DHL, 4PX, UPSP, EUB, EMS etc. We will choose the best shipping carrier option available for your order so your parcel will arrive at yours ASAP.

Shipping Rates

Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. You can view the shipping cost for your order during the checkout process before making a payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also track your order directly on our website by visiting the "Order Status" page and entering your order number and email address.

International Shipping

For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the total cost of your order or shipping fees paid to us.

Note: Due to the tax reform policy If you have any questions about customs tariffs Please contact the customs of your country or us.

Delivery Issues

If you encounter any issues with your delivery, such as delays, lost packages, or damaged items, please contact our customer support team at service@jollying.com with your order number and details of the issue. We will work with our shipping partners to resolve the issue and ensure that you receive your order as quickly as possible.

Contact Us

If you have any questions or concerns about shipping and delivery, please don't hesitate to contact us at service@jollying.com Our customer support team is here to assist you and ensure that your shopping experience with JOLLYING is hassle-free.

Foldable Suitcase Manual Book

【365 DAYS Hassle-Free WARRANTY:】: 3 years free warranty, Lifetime maintenance! Learn More

【100 DAYS TO TRY】 : Hassle-Free Return and Exchange on Unused Items for the First 100 Days. Learn More

【Return & Exchange】：When you buy something on Jollying website, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund policy to ensure your peace of mind.Learn More

🪧Q: How do I open and close the luggage?
A: When you receive the product, please move the sliding part of the TSA lock where the zipper hardware is stored in the direction of the red arrow. Pull the released zipper handle along the zipper rail to open and close the bag.

🪧Q: How do I set the lock combination?
A: Set a PIN code to prevent unauthorized access to your luggage in case of mistaken or stolen luggage.
1. Set the dial to 0-0-0 (factory lock code)
2. Slide the release part to unlock the zipper handle
3. Use a sharp object such as a ballpoint pen to press the reset button to the right of the dial until you hear a click
4. Set the dial to your own PIN code
5. Slide the release part until you hear a click
You can also refer to the tutorial video

🪧Q: I forgot the combination for my lock.
A: The factory default code is set to "0-0-0." *Please note. When setting your PIN, we recommend that you set a number that you are unlikely to forget and write it down somewhere.

🪧Q: I don't have a key to fit into the TSA lock.
A: TSA locks are customs locks used for security checks on transit luggage and cargo. Customs has a special TSA unlocking key, which can be used to open the corresponding lock.

For further inquiries, feel free to contact us at service@jollying.com or visit our FAQ page for answers.